FAQ

An agent works with the seller to determine if a RealVitalize project would benefit their
home sale. Then, after enrollment in RealVitalize, a dedicated RealVitalize Project
Consultant handles all the coordination of selecting and coordinating vendor services,
start to finish. All services will be billed to Realogy and recouped from the client at
closing with no hidden fees, interest charges or markups.*

*Seller must pay for work upon earlier of closing, listing no longer being in efect, or 12 months after
completion of work.

The seller is always required to be under an active listing agreement with their
participating agent to sell the property. The property can be held as an exclusive listing
or withheld from the local listing service while work is being completed. Once work is
complete, the property must be listed for sale on the listing service.
If the listing agreement is canceled or expires without renewal, the home seller will
be responsible for paying an amount equal to the value of services that were
undertaken during the contract period.

The RealVitalize Project Consultant will work with the agents and / or sellers to schedule
service appointments that fit their schedules. Each project timeline varies and is based
on scope of work.

No. The list of RealVitalize vendors is continuously growing. Once the seller is enrolled in
RealVitalize, the RealVitalize Project Consultant team can discuss specific inquiries
about a vendor's participation.

The RealVitalize Participation Agreement is between the seller and RealVitalize LLC, and
requires signature from both parties to participate in RealVitalize. The agent is not
bound by the contract, nor signs the RealVitalize Participation Agreement.
Signature authorization for the RealVitalize Participation Agreement can only be
provided by a member of the RealVitalize team.
For Realogy Brokerage Group (Coldwell Banker Realty and Corcoran Company)
locations, office managers and other field leaders are not authorized to approve or sign
the Participation Agreement.
For Realogy Brands' Affiliated Brokers, the Broker will be required to also sign the
agreement in order to enroll the listing.

*Seller must pay for work upon earlier of closing, listing no longer being in efect, or 12 months after
completion of work.

Agents can help the seller decide which services would have an impact on their
home sale.
Agents must submit 1) the Listing Agreement and 2) signed Participation Agreement
into the RealVitalize Online Enrollment Platform and internal listings management
system, as applicable.
Once enrolled in RealVitalize, the RealVitalize Project Consultant will work directly with
the seller or the agent, based on seller preference.
Agents must complete a "Change in Listing Status" online form once the house is under
contract or preparing for close, accessible here.

How is RealVitalize the most consumer-centric program of its kind?

• No lien on the property for the seller
• The concierge service and support of our partner, Angi
• No minimum project costs
• No minimum / maximum list price
There is a full, detailed comparison of RealVitalize with other competing programs
available in the RealVitalize agent resources on the agent's company intranet.

The home seller is responsible for repaying RealVitalize for all of the approved work paid
for by the RealVitalize Program from the net proceeds of the property at closing.
Additionally, the seller agrees to pay RealVitalize directly within 15 days if any of the
following scenarios occur:
• If the net proceeds are insufficient to repay the program payments in full*
• If the listing agreement is cancelled, expires without renewal, or otherwise terminated
• If 12 months elapse from first project completion date
* If for any reason the net proceeds are insufficient to repay RealVitalize in full, the entire
net proceeds shall be paid to RealVitalize at closing and the seller will remain liable to
promptly repay the balance at closing.

In all markets, our Realogy Title Group operations team works closely with Angi to know
what projects have been completed on the agent's listing daily.
Upon receiving a scheduled closing date, agents will complete the Change of Listing
Status Form, accessible here, to provide the details of closing.
The Realogy Title Group team will work with the listing agent and the closing agent to
deliver the notice of payment for the amount due.

• For questions on enrollment or program guidelines, email RealVitalize@Realogy.com
• For questions on the closing process, email RealVitalize@TRGC.com
• For questions on vendors, project consultants, or project concerns,
email RealVitalize@HomeAdvisor.com